1. Why do you want to join our support ticket team?

2. What experience do you have in customer support or handling support tickets?

3. How do you prioritize and manage multiple support tickets simultaneously?

4. Can you provide an example of a challenging support ticket you successfully resolved?

5. How do you handle a situation where you don't know the answer to a customer's question?

6. What tools or software have you used for managing support tickets in the past?

7. How do you approach providing support for technically complex issues to non-technical customers?

8. How do you handle irate or upset customers?

9. What steps would you take to improve the overall customer support experience?

10. How do you stay updated on product or service changes to provide accurate information to customers?

11. Have you ever worked in a team-oriented customer support environment?

12. What do you think are the key qualities of a successful support ticket team member?

13. How can we contact you? Please list your information below. (EX: Discord User, Email, Phone Number)